Order cancellations need to be received 24 hours before your order is due to ship. Unused items in their original, unopened packaging can be returned for full credit of the purchase price, minus shipping costs, within 30 days of order date. Your return must be postmarked no later than 30 days from the date you placed your order. No returns will be accepted after 30 days. Buyer to pay return shipping, unless the return is due to our mistake. Returns of opened items will not be accepted, or will be subject to a 20% restocking fee, at our discretion. Bulk orders (over 25 pieces) are non cancellable and non-returnable as we need to special order large quantites.